Shipping Policy for La Petite Abeille

Order Processing:

  • Our products are crafted with care using the finest pure beeswax and cotton wicking. Each item is custom made upon order, ensuring the highest quality.
  • Please allow up to 5 business days for your order to be completed and ready for shipping.


  • We currently offer promotional free regular 3-5 day shipping on orders of 2 or more items using the promo code "VALENTINE" until February 6th. After this promotion, standard shipping rates and times will apply.
  • Due to the delicate nature of our products, we do not ship in extreme temperatures to ensure the integrity of our beeswax candles.

Damages and Claims:

  • We take great care in packaging your order to prevent damage. However, should your order arrive damaged, please notify us within 72 hours to initiate a claim for replacement. We require a description and multiple photos of the damaged box and items sent to, attention: Claims. Please note that we do not offer refunds for damaged items, only replacements.

Returns and Exchanges:

  • Given the custom nature of our products, we are unable to accept returns or exchanges. We encourage customers to review their orders carefully before submission.

Candle Care and Use:

  • To ensure the best experience with our candles, we recommend trimming and maintaining wicks at 1/4". Use a long handle gas lighter for efficient ignition, and ensure candles are placed on stable, level, heat-resistant surfaces. We also offer beeswax "Snugs" to secure candles in holders that are slightly too large.

For further details or specific inquiries, please contact us directly at or call 601.738.5099.